Mailchimp for WooCommerce
Description
Join the 17 million customers who use Mailchimp, the world’s largest marketing automation platform, to develop their e-commerce marketing strategy. With the official Mailchimp for WooCommerce integration, your customers and their purchase data are automatically synced with your Mailchimp account, making it easy to send targeted campaigns, automatically follow up with customers post-purchase, recommend products, recover abandoned carts, and measure the ROI of your marketing efforts. And it’s completely free.
This plugin supports our most powerful API 3.0 features, and is intended for users who have not yet integrated their WooCommerce stores with Mailchimp.
You can run this new integration at the same time as your current WooCommerce integration for Mailchimp. However, data from the older integration will display separately in subscriber profiles, and can’t be used with e-commerce features that require API 3.0.
WordPress.com compatibility is limited to Business tier users only.
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FAQ
Who is subscribed to my Audience with this plugin?
- Customers are subscribed to your Audience when they opt-in at checkout or when an account is created. If an account is created through the standard WooCommerce
My Accountpage, they must opt-in to be added. - Customers are sent to your Audience as
Transactionalif they do not opt-in. This is done so you can send abandoned carts or order notifications. - If double opt-in is enabled, customers will only be subscribed to your Audience if they approve the subscription from the confirmation email that is sent.
- Customers are subscribed to your Audience when they opt-in at checkout or when an account is created. If an account is created through the standard WooCommerce
What is the recommended way to sync larger stores?
To optimize the performance of your Mailchimp integration we recommend running the queue in CLI mode. Please refer to this guide in our Wiki.
Are multisite configurations supported?
Multisites are supported, with a few caveats. Please refer to our Wiki page on this topic for more information.
Why aren’t product categories being sent to Mailchimp?
At this time, the synchronization of product categories from WooCommerce to Mailchimp is not supported by the Mailchimp API.
My sync is slow, or has stalled
- If you’re using the current version of the plugin, it utilizes a queue system powered by Action Scheduler. It depends on
WP_CRONto be activated with your hosting provider. Please verify that it is enabled. - If you’re using a host that makes use of CPU throttling, please check to see if you’ve hit your limit after initiating the sync.
- If you’re using Redis, Nginx or MemCache, check to see if you or your hosting provider can exclude certain paths to the
REST APIand/wp-json/mailchimp-for-woocommerce. - If you have a large number of plugins being used, you may need to bump up your memory limit on your server (1GB for example) to accommodate the initial sync.
- If you’re using the current version of the plugin, it utilizes a queue system powered by Action Scheduler. It depends on
My question is not listed
If you are unable to sync or connect with Mailchimp, you can open a ticket on our Github plugin page. Please provide the version of the plugin and PHP you’re using, any fatal errors in the WooCommerce logs (WooCommerce -> Status -> Logs) you’re seeing, along with relevant information to the problem you’re experiencing.
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